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My Account

Tips and frequently asked questions about My Account

I forgot my 'Username' and/or 'Access Password' for Sua Música. How can I recover them?

You don't need to create a new account on Sua Música if you forget your 'Username' and/or 'Access Password.'

Watch the tutorial to learn how to recover your 'Username' and/or 'Access Password.'

How do I change my 'Access Password'?

You can change your 'Access Password' within your User Panel.

Watch the tutorial to learn how to retrieve your 'Username' and/or 'Access Password'.

Why and how to edit my 'Profile Settings' on Sua Música?

The more updated and complete your Profile is, the greater the chances of you appearing prominently and with higher visibility on Sua Música. Therefore, edit your 'Profile Settings' and provide contact details, Social Media Profile, Website, and other information since our algorithms use this information to promote you on Sua Música.

Watch the tutorial to learn how to edit your 'Profile Settings'

How to view and sync my Instagram photos directly on my Sua Música Profile?

Considering that millions of Sua Música fans are already viewing your profile, there's nothing better than promoting your Instagram photos right there!

Watch the tutorial to learn how to sync and automatically display your Instagram photos on your Sua Música Profile.

Why was my account removed?

User accounts may be removed when violating thePrivacy Policy”, theTerms of Useor theIntellectual Property Protection Policyof Sua Música.

Sua Música works as a mere hosting provider (a kind of application provider, under the terms of the Internet Civil Framework), which is legally not obliged to exert any influence, preventive control, or monitoring over the content published by users of the site.

It is true that, for the user to upload a file, they need to create an account on Sua Música and accept the conditions outlined in the Terms of Use, fully taking responsibility for the content you make available on Sua Música.

Check out ourPrivacy Policy”, “Terms of UseandIntellectual Property Protection Policy”.

How do I recommend an Album on my Profile?

You can recommend an Album within your own Profile!

Watch the tutorial to learn how to recommend any Album on your Sua Música Profile.

How do I send a private message (inbox) to another User or Artist?

You can send unlimited messages to interact with other Users or Artists on Sua Música!

Watch the tutorial to learn how to send a private message on Sua Música.